REFUND POLICY:

It is essential that you read this TOS prior to purchasing any Service(s) from the company.

30-Day Money Back Guarantee

Welcome to HopiHost (https://hopihost.com). We are committed to delivering reliable, secure, and high-performance web hosting services to our customers. To ensure complete customer satisfaction and confidence in our hosting solutions, we proudly offer a 30-Day Money Back Guarantee on all eligible annual web hosting plans.

Our goal is to provide transparent billing practices and a fair refund process for all customers who choose our hosting services.

Eligible Hosting Services

The 30-Day Money Back Guarantee applies to the following annual hosting services purchased directly from HopiHost (https://hopihost.com).

  1. Shared Web Hosting
  2. WordPress Hosting
  3. Student Hosting
  4. PHP Hosting
  5. Reseller Hosting

    6. Only hosting plans purchased for a 12-month billing cycle are eligible under this refund policy unless otherwise stated during purchase.

    Refund Eligibility

    Customers who purchase an eligible yearly hosting package may request a refund within 30 calendar days from the original order date.

    If a refund request is submitted within the eligible 30-day period:

    The hosting service fee will be refunded in full.

    Refunds will be issued through the original payment method used during checkout.

    Refund processing may require 7–14 business days depending on the payment gateway, bank, or financial institution.

    This refund policy is designed to allow customers sufficient time to evaluate the performance, reliability, and suitability of our web hosting services.

    Services Not Covered Under Refund

    The following products and services are strictly non-refundable due to third-party costs, licensing, or service activation expenses:

    1. Domain name registrations, renewals, and transfers

    2. SSL certificates

    3. Third-party addons and integrations

    4. Website migration services

    5. Setup or installation fees

    6. Custom web development or design services

    7. Administrative fees

    8. Taxes and governmental charges